Do you want to create exceptional member experiences?
Realize the competitive advantages of a high-service staff culture?
Nurture an ever-more-loyal base of member-ambassadors?
This book is full of ways to achieve all three. From suggestions for memorable ways to welcome new members to tops for meaningful volunteer involvement, this guide is a treasure trove of practical—and executable—ideas.
|Author||ASAE & The Center|
|Dimensions||15 cm x 23 cm; 56 pages|