199 Ideas: Member Service and Engagement

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199 Ways to Improve the Member Experience!

Do you want to create exceptional member experiences?

Realize the competitive advantages of a high-service staff culture?

Nurture an ever-more-loyal base of member-ambassadors?

This book is full of ways to achieve all three. From suggestions for memorable ways to welcome new members to tops for meaningful volunteer involvement, this guide is a treasure trove of practical—and executable—ideas.

More Information
Author ASAE & The Center
copyright 2011
Book Type Membership
Dimensions 15 cm x 23 cm; 56 pages
Format Softcover
Publisher ASAE
ISBN 9780880343275