Whether you have one direct report or 100, leading people is both an art and a science. Putting in place clearly defined roles and metrics are critical to an association’s success. Making sure you have the human resources in place to execute on your organization’s objectives, training your staff, managing individuals and teams, are all critical components of leadership. As a leader, you also want to ensure that you are constantly improving your own performance. The Lead people competency area covers everything from evaluating what you need, hiring, onboarding, creating a strong team and leading through change.