Stuff Happens... But you can sleep at night by making your association reputation resilient

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Reputations take years to establish and can be damaged in mere moments. Organizations can mitigate and repair damage by preparing. Tailored for associations and not-for-profit organizations of all sizes and types, this book guides the reader through all stages of crisis preparation with a straightforward approach.


  • Why you need a crisis plan before an issue arises
  • How to get started on your crisis planning
  • A six-step approach to building reputation resiliency
  • Suitable for anyone leading or managing an organization, this book includes user-friendly charts and templates to help you ensure that your organization is ready when stuff happens.

    Jacqui d'Eon, P.Eng., ABC, MC., is the "C-Suite whisperer." She helps executives achieve their goals or navigate through crises using effective strategic communications.

    More Information
    Author Jacqui d'Eon, P.Eng., ABC, MC.
    copyright 2019
    Book Type Strategic & Business Planning
    Dimensions 23 cm x 15 cm; 44 pages
    Format Softcover
    Publisher CSAE
    ISBN 978-1-927816-24-0